A Calm Day Produces Two Requests for More Information

Decisions 2 today

The business responds

• When the fly wanted more information on “OT / Grid Operations asks: Today: affected assets, named reviewers, evidence sources, no production changes, and Grid Operations approval before any action or escalation.”, OT / Grid Operations dug in its heels. They cooled on the fly a little.

  “A calm day is not a review plan. Please name the missing evidence, reviewers, deadline, and confirm no production changes without Grid Operations approval.”

  OT / Grid Operations Pushed back trust -2

  Next, they want: “Identify the specific missing information and provide a dated decision deadline.” They have already asked for a slot in the fly's diary.

• When the fly wanted more information on “Security awareness training during working hours”, Finance agreed in principle, then started haggling over every detail. They warmed to the fly, very slightly.

  “Fine, we can schedule it during working hours, once you provide duration, attendee count, productivity impact, and the cost of the proposed training.”

  Finance Negotiated trust +1

  Next, they want: “Send the training duration, audience, vendor or internal delivery cost, productivity estimate, owner, and approval date.” They have already asked for a slot in the fly's diary.

• When the fly wanted more information on “Security awareness training during working hours”, HR agreed in principle, then started haggling over every detail. They warmed to the fly, very slightly.

  “I support training during working hours, provided HR receives the employee message, schedule, coverage plan, and a non-punitive make-up route before anyone is summoned to a meeting about clicking.”

  HR Negotiated trust +1

  Next, they want: “Please send the proposed employee message, implementation timeline, coverage arrangements, and support plan for staff who cannot attend.” Expect an email.

Diary

• OT / Grid Operations: “Today: affected assets, evidence sources, named reviewers, a decision deadline, no production changes, and Grid Operations approval before any action or escalation.” One-to-one · dropped

  Back on day 19, OT / Grid Operations asked for a one-to-one with the fly about “Today: affected assets, evidence sources, named reviewers, a decision deadline, no production changes, and Grid Operations approval before any action or escalation”. It was postponed once, and today it quietly vanished from the calendar. Nobody has asked where it went.

• Executive Board: “Within one hour, provide a costed 24/7 staffing model, interim coverage plan, response owner, residual-risk statement, counsel's view and board decision time.” Meeting · dropped

  Back on day 22, Executive Board asked for a meeting with the fly about “Within one hour, provide a costed 24/7 staffing model, interim coverage plan, response owner, residual-risk statement, counsel's view and board decision time”. It was postponed once, and today it quietly vanished from the calendar. Nobody has asked where it went.

• IT / Infrastructure: “Approve a short review focused on operational impact, user burden, and whether less disruptive controls meet the objective.” Meeting · postponed

  Back on day 24, IT / Infrastructure asked for a meeting with the fly about “Approve a short review focused on operational impact, user burden, and whether less disruptive controls meet the objective”. It was due today, and got pushed back over a diary clash nobody will explain.

• International Communications: “Approve a low-drama pilot, with an owner, employee messaging, and a date for reviewing the results.” One-to-one · postponed

  Back on day 25, International Communications asked for a one-to-one with the fly about “Approve a low-drama pilot, with an owner, employee messaging, and a date for reviewing the results”. It was due today, and got pushed back over a diary clash nobody will explain.

What each department thinks of the fly